These General Terms and Conditions apply to all orders through Website

This website is operated by ANEIDA. Throughout the site, the terms “we”, “us” and “our” refer to ANEIDA. ANEIDA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.



Please read these General Terms and Conditions carefully before ordering Products from this Website. Purchases of Items on the website are exclusively reserved for adult non-trade consumers having full legal capacity. Our sales are retail sales for strictly personal use. Consequently, sold Items can on no account be resold as new by the Customer in commercial firsthand sales circuits. The Seller reserves the right to limit the quantity of Items purchased by the same Customer if the quantity appears incompatible with personal use. By ordering our products, you indicate that you consent to the conditions below. We recognize rules that differ from these General Terms and Conditions only if they are confirmed by us in writing. That also applies to a deviation from this clause requiring written documents.



Contracts entered into under these General Terms and Conditions are subject to French law to the exclusion of any referrals to foreign law. The United Nations Convention on Contracts for the International Sale of Goods does not apply. This choice of law only applies to the extent that there are no pre-emptive provisions of the law of the state in which the consumer has his usual residence prohibiting it.



The Website is our proprietary property and all source code, databases, functionality, website designs, audio, video, text, photographs, and graphics on the website contained therein are owned or controlled by us. No part of the site may be copied, reproduced, distributed, sold, licensed, or exploited for any commercial purpose whatsoever, without our permission.



Your orders on the website are binding offers for entering into the associated contracts to purchase with ANEIDA. We are free to either accept these offers within 14 days of receipt or to reject them by sending you a statement to that effect. There is no binding contract to purchase formed until we have accepted your order. This acceptance is indicated by the shipment of the goods ordered.

You indicate that you expressly agree to have your credit rating checked by inquiries to the officially-authorized credit protection associations, credit institutions and credit inquiry agencies. We reserve the right to refuse to accept the order if we receive a negative credit report. In addition, we reserve the right to reject orders from customers if there is reason to believe that the customer is acting in contravention of the General Terms and Conditions, is involved in fraudulent activities or other activities of importance from a criminal law standpoint or any other material reason exists.



We make efforts to display as accurately as possible the colors and details of the products available. However, we do not guarantee that the colors and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

The Customer is required to refer to the description of each Product presented on the Website in order to know its essential properties and particularities. The Customer is required to take note of it before any order is placed. The choice and purchase of a Product is the sole responsibility of the Customer.



Products and prices are as shown on the website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a visitor.

There is no liability for lack of items in stock or for products not being available.

Please note that after your order is confirmed, no requests to change or cancel it can be considered.



The total price of your order, including shipping costs will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the check-out process. We are not responsible for any duties, taxes, or other fees that may be assessed on international shipments.



The purchase price for goods ordered is due when you place your order through Website Payment may be by credit card (by entering your card data on the website) or by PayPal platform.

If you pay with a credit card, we reserve the right to check the validity of the card and to monitor the availability parameters for collection and the address data. If the institution that issued the credit card refuses to make payment to us, we are not liable for delays or for failure to deliver.



As a Consumer, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us ( of your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal : If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to an address which we will provide you when needed. The deadline is met if you send back the goods before the period of 14 days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The customer has to take best efforts to send the products back in original condition with their original packaging and the return voucher must be attached to the products.

It is not possible to return goods purchased at other retailers than 



To resolve a complaint regarding the website or to receive further information regarding the use of the Website, please contact us at